Grade Centre: No scroll bar on a Mac

We’ve had a couple of queries from people who are Mac users, reporting that they can’t access Grade Centre columns because there is no scroll bar appearing.

Here is an example:

no scroll bar

where the  instructor can’t access columns to the right. He reports:

On the Mac display, when going to Full Grade Centre I get only a limited view of the columns and there is no scrollbar which lets you scroll across the screen. This problem does not arise with the Windows version.

If you are seeing the same issue, Blackboard support have provided the following advice, which has worked for anybody reporting the issue so far:

please try this on the Mac laptop

– go to System Preferences

– go to General

– and next to Show Scroll Bars, select Always.

 

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