Known Issue: Student Preview with Turnitin submission causes error

We’ve recently become aware that the Blackboard student preview feature – which is very useful for what students can/can’t see in your Blackboard course – no longer works with Turnitin assignment submission links.

If you create a Turnitin assignment and then switch to Student Preview to try out the link for yourself, then clicking on the View/Complete link will produce an error message looking something like this:


We have contacted Turnitin, who responded:

The Blackboard Basic plugin does not support Student Preview Mode for instructors. Since version 2.6.1, this functionality has been blocked due to it previously causing issues with student limits and mapping records, resulting in some assignments becoming unusable.

Please be reassured that this error only occurs when viewing a Turnitin assignment using the Student Preview mode. Your students will not see this error. They will be able to submit their work as normal.


This entry was posted in Assessment and Grading, Known Issue, Student Preview, Turnitin. Bookmark the permalink.

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